Your online course should be accessed via a computer, laptop or tablet (phones are not dependable for this environment).

1. Be sure you access your online course at least one day before it begins (to test & download materials).
2. If you are not logged in, click the “LOGIN” button near the upper right of the screen.
3. Once logged in, hover your mouse over “MY ACCOUNT” where the “LOGIN” button was previously.
4. Select “My Courses” from the dropdown menu & click the “Launch Course” link beside the appropriate one.
5. Follow the instructions on each page of the course to progress.
6. Pay Attention to the instructions to “Mark As Complete” at the bottom of each page.
7. You may leave the course at any time by clicking the small home/house icon at the upper right.
8. As the final step, you must click “Submit Course” for us to be aware of your completion.
9. Please complete the brief survey that will follow your course submission.
10. If your course requires reporting to a licensing agency, we will do so within two working days.

Your online course should be accessed via a computer, laptop or tablet (phones are not dependable for this environment).

1. Most of our Online Live Webinars utilize Zoom technology.
2. You may download and test Zoom using this link: https://zoom.us/test
3. You access Zoom from within your registered course (rather than a Zoom meeting ID).
4. This ensures security since each link is unique to the course & has a built-in password.
5. Simply access your course (see those instructions above).
6. Progress to the step labeled “Participate” in your live course.
7. Click the link in that step, which will have the time & date in the title.
8. If you haven’t installed Zoom previously, you will be asked to download and install it now.
9. When asked, select that you want to download/install, as well as connect with video and audio.
10. Once connected, make sure you are unmuted (microphone icon) and announce yourself.

1. If you are not logged in, click the “LOGIN” button near the upper right of the screen.
2. Once logged in, hover your mouse over “MY ACCOUNT” where the “LOGIN” button was previously.
3. Select “Achievements” from the dropdown menu.
4. Click the “Download” link for the certificate(s) you have earned.
5. This will save a .pdf (Abode) file you may open and print.
6. Remember that many of our courses are reported to the licensing agency electronically.
7. In those cases, the certificate is simply for your records.
8. While each course disappears from your account after completion, the certificates remain.